999kt Privacy Policy

This Privacy Policy applies to the website https://999kt.cam and all associated services. When you open an account on our platform, play games, make transactions, or contact our customer support, you are considered to have voluntarily accepted the terms of this policy.

We do not knowingly collect information from anyone under 18 years of age (or under 21 years of age for our platform). If we become aware that a minor is using our services, we will immediately delete that account and all associated information.

We collect various types of information to provide and improve our services. This information comes from two main sources: what you provide directly, and what our systems record automatically.

2.1 Information You Provide

• Name, date of birth, and national ID or passport number (for identity verification)
• Email address and mobile number (for communication and account security)
• bKash, Nagad, or Rocket account number (for financial transactions)
• Bank account details (where applicable)
• Details of communications and complaints made to customer support
• Copies of documents uploaded for identity verification

2.2 Automatically Collected Information

• IP address, browser type and version, and device information
• Date, time, and page navigation history when accessing the site
• Game play history, bet amounts, and results
• Deposit and withdrawal history and transaction timestamps
• Information collected from cookies and similar tracking technologies

999kt uses the information we collect for the following lawful purposes:

• Account Management: Creating, verifying, and maintaining your account, and ensuring login security.
• Transaction Processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity Verification: Conducting Know Your Customer (KYC) processes to prevent fraud and comply with anti-money laundering regulations.
• Customer Support: Resolving your questions, issues, and complaints.
• Promotional Communication: Sending information about bonuses, promos, and updates, subject to your consent.
• Responsible Gaming: Identifying patterns of excessive play and providing timely support.
• Service Improvement: Analysing user experience to improve the quality of the platform.
• Legal Obligations: Complying with applicable laws and regulations, and responding to lawful requests from authorities.

999kt never sells your personal information or provides it to third parties for commercial purposes. However, sharing information may be necessary in certain circumstances:

4.1 Service Provider Partners

We work with certain trusted third parties who perform specific functions on our behalf, such as payment processing, identity verification, cybersecurity, and cloud storage. These partners are given only the information necessary for their designated tasks and are required to comply with our privacy standards.

4.2 Legal Requirements

If a legitimate authority (a court, investigative body, or government department) requests information through a legal process, we will be obligated to provide that information in accordance with the law.

4.3 Fraud Prevention

To protect the site and the interests of other users, relevant information may be shared with security partners to prevent fraudulent activity.

999kt has implemented industry-standard technical and organisational measures to protect your information:

• SSL Encryption: Our website uses 256-bit SSL encryption, which keeps all data exchanged between your browser and our servers secure.
• Encrypted Storage: Stored sensitive data, particularly financial and identity-related information, is held in encrypted format.
• Access Controls: Only authorised staff can access your information, and they are bound by strict confidentiality obligations.
• Regular Security Audits: Our system security is tested regularly and any vulnerabilities found are corrected immediately.
• Two-Factor Authentication: Two-factor authentication is available to provide an extra layer of security for your account.

No method on the internet is 100% secure, so we ask you to keep your password private and avoid logging in from unfamiliar devices.

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.

6.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions, support security technology, and run the core functions of the site.
• Functional Cookies: Used to remember your preferred language, products, or display settings.
• Analytics Cookies: Collect anonymous data to understand site usage patterns, which helps improve the quality of our service.

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may affect some important site functions.

We retain your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: All information is retained while the account is active.
• Closed Accounts: After an account is closed, financial and identity-related information is kept for a defined period in accordance with legal requirements.
• Transaction Records: Records of financial transactions may be retained for an extended period in accordance with anti-fraud and anti-money laundering regulations.
• Marketing Communications: Marketing-related information will be deleted if you withdraw your consent.

You have the following rights regarding your personal information:

• Access: You have the right to know what information we hold about you.
• Rectification: You can request that any inaccuracies in your information be corrected.
• Erasure: You can request that information no longer needed, beyond what is required by legal obligation, be deleted.
• Restriction of Processing: In certain circumstances, you can request that the processing of your information be limited.
• Portability: You can receive your information in a structured, commonly usable format.
• Objection: You can object to the use of your information for marketing purposes.
• Withdrawal of Consent: You can withdraw your consent to promotional communications at any time.

To exercise these rights, please contact our customer support. We will respond to your request as quickly as possible and within a maximum of 30 business days.

To provide our services, information may in some cases be processed or stored on servers located outside Bangladesh. In such cases, we ensure that the information is protected by appropriate security measures and that relevant legal requirements are met.

For any international data transfer, we verify that the receiving party adheres to security and privacy standards equal to or higher than our own.

999kt strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor.

We carry out an age verification process at the time of registration. If it comes to our attention that a minor is attempting to use or is using our services, we will immediately and completely delete that account and all associated information, and notify the relevant authorities if necessary.

999kt may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email address or through a clear notice on our platform.

If you continue to use our services after a policy change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page periodically. The "Last Updated" date at the top of this page is kept current at all times.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your information, please contact us through any of the following channels: