999kt Responsible Gaming — Your safety is our priority
999kt believes gaming is for enjoyment, not stress. Use our safe gaming tools and support to keep your gaming experience healthy, within limits and enjoyable.
999kt's commitment to safe gaming
Online gaming is a great form of entertainment — but it is important to enjoy it responsibly. At 999kt we always believe that every player should stay aware of their own gaming habits and set limits when needed. Our responsible gaming policy is designed to ensure the protection of every player.
We do not just offer games — we are committed to providing you with a sustainable, enjoyable gaming environment. With SSL encryption, fair play assurance and 24/7 support in Bengali, 999kt is always by your side.
Important Warning
Gaming is for entertainment only. Never use gaming as a way to solve financial problems. If you feel gaming is affecting your daily life, contact our support team immediately.
Remember: Responsible gaming at 999kt is only for those aged 21 or above. Game with your age, financial capacity and mental state in mind.
Our tools for your safety
Use 999kt's responsible gaming features to control your own gaming limits.
Set a Deposit Limit
Set a daily, weekly or monthly deposit limit. Once a limit is set, it will be enforced automatically and you will not be able to deposit more than the specified amount. Minimum deposit ৳100.
Time-Out Feature
Take a break from gaming for anywhere between 24 hours and 30 days. During a time-out it will not be possible to log in to your account, but it will be reactivated automatically once the period ends.
Self-Exclusion
If you need a long-term break, use the self-exclusion option. You can close your account for anywhere from 6 months up to permanently. Once this decision is made, it cannot be reversed.
Set a Loss Limit
Decide in advance how much loss you are willing to accept over a given period. Once the limit is reached, 999kt will automatically pause your gaming.
Reality Check Reminder
After you have been gaming for a set amount of time, you will receive an automatic reminder showing how long you have played and how much you have spent. This helps keep you aware.
Expert Support
Our expert support team is always ready to help with gaming issues. Get confidential advice through 24/7 Bengali live chat — without judgement or criticism.
Warning signs of problematic gaming
If you notice the following signs, it means gaming is becoming a problem. You should take action promptly.
- Feeling the urge to play more in order to recover losses
- Hiding your gaming habits from family or friends
- Trying to stop gaming but not succeeding
- Taking on debt or selling assets to fund gaming
- Feeling anxious or irritable when not gaming
- Neglecting work, studies or family responsibilities
- Using savings or bill money for gaming
- Gaming to escape stress or loneliness
If any of the above signs apply to you, please contact 999kt's 24/7 live chat support. Our team is ready to help you with complete confidentiality.
How to set limits
Using responsible gaming tools at 999kt is very straightforward. Follow the steps below.
Log in to your account
Log in to your 999kt account and go to the account settings page. Look for the "Safe Gaming" or "Responsible Gaming" section there.
Choose your preferred limit
Deposit limit, loss limit, time-out or self-exclusion — choose one or more protection measures based on your needs.
Set the amount and duration
Set limits on a daily, weekly or monthly basis. For self-exclusion, choose from 6 months, 1 year or a permanent option.
Confirm and save
Save your limit. It will take effect immediately. If you have any issues, contact us via 24/7 live chat.
For ages 21+ only
To participate at 999kt, you must be 21 years of age or older. Online gaming is strictly prohibited for minors. We follow a strict age verification process.
999kt reserves the right to verify age at the time of registration and at any other time when necessary. Identity may need to be confirmed via a national ID card or passport.
If you suspect that a minor is using your account, change your password immediately and notify our support team.
Parental Controls: If there are young children in your home, use parental control software on your device to prevent minors from accessing gaming sites.
Account Security: Never share your account password with others, especially underage members of your household.
Contact us for support
If you are experiencing a gaming problem, do not face it alone — talk to us. We will help you with complete confidentiality.
Live Chat
Get immediate help through 24/7 Bengali live chat. Our trained team is always ready.
Email Support
Send an email to [email protected]. Your matter will be reviewed with the utmost confidentiality.
Account Settings
Log in to your own account and directly activate deposit limits, time-out or self-exclusion.
Frequently asked questions about responsible gaming
Enjoy safely — fun is the goal
Game responsibly and enjoy the best gaming experience at 999kt. Stay within your limits, stay well.
For players aged 21 and above only. Play responsibly.